FREQUENTLY ASKED QUESTIONS

What is the purpose of the program?

What is the Community Card and how does it work?

What are the community benefits?

What are some Community Rebate examples that businesses can provide consumers?

What kind of card are we talking about?

How will residents know which stores accept the Community Card, and what Community Rebate is offered?

How do I redeem my cash reward?

 

What is the purpose of the program?
The purpose of the program is to encourage consumers to shop locally and share locally. I Buy NEO promotes shopping at participating businesses by rewarding customers and donating to their favorite causes. The program directs money to local businesses and nonprofits and creates a way for citizen-consumers to make choices about their spending that directly affect how money circulates within our community.

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What is the Community Card and how does it work?

The magnetic strip card functions as a community loyalty card and is not used for payment. The customer pays with cash, check, credit or debit card. Businesses swipe, or for some merchants scan, the Community Card and the transaction data is recorded.  I Buy NEO then disburses the dollars to cardholders and their chosen beneficiaries.

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What are the community benefits?

The program provides a new source of dollars flowing to nonprofits and schools. The online account management system provides feedback about the difference choices make. The program brings together the civic, nonprofit and business sectors and enables them to leverage our purchasing power to reverse negative social and environmental trends in communities.

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What are some Community Rebate examples that businesses can provide consumers?
  • A Community Rebate of 10% on every purchase
  • A Community Rebate of 10% if you spend over $50

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What kind of card are we talking about?

The Community Card has a magnetic strip and bar code on the back and functions as a loyalty and membership card. No money is stored on the card, and the customer can pay any way they want. The card transmits transaction data, so processing is as simple as swiping the Community Card through the credit card terminal.

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How will residents know which stores accept the Community Card, and what Community Rebate is offered?

  • There will be in-store decals and displays to draw attention to the program.
  • There is a directory with profiles for each business that include community rebate information.
  • Monthly e-newsletters will be sent out highlighting local merchants.
  • Stores can individually promote benefits that they decide to offer through the program.

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How do I redeem my cash reward?
My cash rewards come to cardholders when they reach $25.00. They can donate or redeem them. If they choose to redeem them a electronic transfer can be made for $0.25 or a check can be mailed for $3.00.

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